Complaint regarding wrong phone sold on Snapdeal site

SNAP DEAL website showed this Phone as 4G and thats why i had ordered this phone, but when i had checked later on (19 october), the phone company website shows this phone as 3G phone. Therefore I then reached to SNAPDEAL customer care and they say that I should have checked the product within 7 days after delivery, but my issue is how come company like snap deal sell product on their website with wrong product specifications. I have the screenshot of snap deal site showing this phone as 4g supporting 2300Mhz, which they seems to have changed now after I reached out to them via Facebook post + the chats happened between me and Facebook social media team for this issue.

manish rawat
Indirapuram, Ghaziabad 201014, Uttar Pradesh
Email: mxxxxxxxxx7@gmail.com
72.163.217.105 / 28/10/2016 / 9:01 am

1 comment for “Complaint regarding wrong phone sold on Snapdeal site

  1. snapdeal
    31/10/2016 at 3:49 pm

    Dear manish_ra2016,

    We request you to share your order detail and complaint number to help out in the best
    possible way. Kindly drope your email to writetous@snapdeal.com with these details. We assure you all possible help.

    Regards,
    Team snapdeal

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