Complaint regarding wrong product delivery by Amazon vendor

Regarding order with Amazon. I am order a Sony Bluetooth phone by Amazon product receive on 20 October, but i am receive a wrong product. Then we return/Refund policy but after 38 days no one schedule pikup my order. PLEASE HELP. Order Number-40463897807635551

Tripti Samanta
Sheoraphuli, Hooghly 712223
Email: txxxxxxxx1@gmail.com
115.254.101.68 / 28/11/2016 / 3:05 pm

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