Complaint regarding wrong product from Shopclues

On 4/11/2015 I bought item form shopclues fora a sum of Rs. 799/- was discovered a wrong product bearing order no. 74559314 for which I sent it back on their provided returned address through DTDC courier for a sum of Rs. 250/- but the returned addressee refused to received the same for which I talked with their help line no. but till now 2 months past neither my money was refunded nor any replacement. Necessary action to be taken against them.

Prosanta Moran
Email: / 09/01/2016 / 11:23 pm

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