Complaint regarding wrong service by Travel Gravity Hospitality

I have booked Mahabaleshwar Package for 2N 2D from Travel Gravity Hospitality Services Mumbai,
They gave me wrong# to reach Bus Driver wrong bus(vehicle)#to board bus, Before paying to the company for My package i received a tour plan mail as. Stay, food, Pick up n drop from Mumbai to Mahabaleswar, sight seeing which includes Mahabaleswar, Panchagani n Pratapgarh as My travel dats is 1st july to 4th july during monsoon driver covered few. Points in Mahabaleswar n Panchagani n refused to take us to Pratapgarh as he didnt get confirmation from his boss then i called his boss Mr Axxxxl, He said he didnt get confirmation from Yash Yatra Tour Packages, then i called Yash Yatra Tour n Packages a person Picked up the call he said he didnt get money from Travel gravity then i again called back to My Agent Sxxxxa, she didnt pick up the call i tried 4-5 times, ones her mother picked up the call as she is on leave as it is sunday she abused me n hung up on My face. i called on travel gravity other number on site a lady picked up the call she said Sxxxxa is on leave and hung up sumitra called me at 4. 30 n said i have to pay more 1000rs for pratapgarh. These People are just making fool and looting Money i want you People to take action against this agency and i want refund for which i didnt get service.

Abhinav Pandey
Bhayander 401105, Maharashtra
Email: / 04/07/2016 / 8:43 pm

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