This is to bring to your kind notice that I had been promised a replacement of my phone by YU Televentures Pvt. Ltd. as my phone’s display was damaged. Reference Ticket Id-1686570

They have yet not provided me with a replaced phone and its been almost 3 months since i turned in my damaged YUREKA phone to them. I was promised that i’ll be getting a new transreciever to replace my damaged one within 15 working days from the day i turned in my device to them.

My phone was picked up by them on 26th October 2015 and i have yet not received the replacement of my phone. Its been almost 3 months since i gave my device to them and yet here i am waiting for the new phone.

Everytime i contact them, they just ask me to wait.

Uday Pratap Singh
Greater Noida 201308, Uttar Pradesh
Email: / 23/01/2016 / 7:27 am

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