Complaint regarding Yu Yureka phone service

Purchased YU Yureka phone from amazon on 6/5/2015. Phone started malfunctioning in November. Raised a complain on 11/11/2015

They asked to do soft reset which i did and the problem still persisted. So sent a swap request mail after speaking to customer care on 5/12/2015.

After one month on 4/1/2016 WAYBILL Number was generated. And Still the phone is not dispatched.

When i call the customer call they have a standard reply, to wait for 10-15 working days. 2 months already from raising a swap request.

Please let me know if youll can help.

Gaurav Babel
Mumbai 400097, Maharashtra
Email: / 11/02/2016 / 6:46 pm

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