Complaint regarding Yureka mobile service

I have bought my yureka device from a retailer in mahipalpur the phone initially had the heating problem , for which i took it to the service center. they declined my complaint stating that it is normal in the phone. later there was a voice related problem, i submitted my phone. the problem was just of a speaker which took more than 15 days. i collected my phone with the hope that there will be no more problems. Now a new Issue arrised in the phone the very same day it stopped charging. the service center said that it is a hardware problem and is to be submitted. i submitted my phone on 8-03-2016 and was given a time period of 15 days , today it has been over 30 days and when i ask the customer support they explains to me that it will take more than 12 days to recieve the phone . i have been told several times that it will take 5 more days from past 2 weeks and i still have not recieved my phone and feel very helpless as there is no forum to listen to.

Thanx i hope you will look into my problem as soon as possible.

deepanshu sharma
sector-36, greater noida 201310, Uttar Pradesh
Email: / 12/04/2016 / 10:34 pm

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