Complaints against for non-delivery

My name is Gaurav Kshatriya. i am from Maharashtra. & I have placed the order on the date Tuesday, 28 April 2015, Order No :1200683830. this is my prepaid order amounting to Rs.3398 which i paid to advance from my debit card.

Before placing my order 28th April, i have call from your marketing department Mr. Vxxxxd Jxxxxn Dxxxxa. & he gives me 15% discount coupon code on my email id. and he also commit with me your order will be received at your home on a Before 10th may, 2015. that’s why i placed this order because i want this product on a before 14th may, 2015, because i use this product on my brother’s marriage ceremony.

Today i am very disappointed because still my product is not received on before estimate delivery date. because wrong commitment with me. i have been calling the customer care department everyday for the last week and i never get a satisfy reply from them, they keep raising complaints and gives false promises that the product will be shipped soon.

Really I never expected from our side. because i totally waste of my times 15 days. i am very very disappointed our service.

So 1stly i raised the complaint against Mr. Vxxxxd Jxxxxn Dxxxxa who false commit with me. & i I want any compensation from our side. and i want refund my money rs.3398.

I also suggest  official to improve their service standards, do not make false commitment to any customer.

Thank you & Wating Ur Reply

Gaurav Kshatriya
Devi lane, Near Petkar hospital, Sangamner 422605, Maharashtra
Contact No. 9595537298 / 13/05/2015 / 10:46 am

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