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Complete product not received from Ebay

I have ordered samsung 6, series 3d samsung tv 40H6400 in the month of aug from ebay online service. however I was eligible for 3d smart remote with smart hub remote. I was continuously following up wit the team n I was promised it would be shipped in 2days however it’s been 2months I have still not received the remote and sis remote i not available in the market. Plz help as the Id simplyelectronics9 that I was in contact I with shows that it does not exist. I need the remote as with remote I cannot operate or view tv in 3d n remote is not available on market for sale.

Shaheen shaikh
808 Bhawani Peth, pune 411042, Maharashtra
Email: shaheen1431.ss]@gmail.com / 24/10/2015 / 5:04 pm

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