Consignment misplaced by ondot couriers

My parcel is sent from Surat on 3 March and still not deliver. The courier company is saying we dont deliver on address even we pay all the amount for home delivery. Even they send back my parcel, and now it is showing mis routed in there website. I am requesting to you file my complain against ON DOT Courier. They should be punished and fined .If they are not able to deliver the parcels than why they took packets.

Pankaj Joshi
T.S. Colony, Haldwani 263139, Uttarakhand

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