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Consignment not delivered by First Flight Couriers

I sent few samples to customer on 19th Nov 2014 from First Flight courier limited with way bill no: W991B0848381. The parcel still not delivered and I am trying to call customer care for last two days, it is always put me in waiting and not able to talk with any representative, also I mailed the same to provided mail id in their web site but no response is coming, while booking the courier agent assured me to deliver the same on 21st Nov 2014, but still not received by my customer. The sample are quit important and I loose business because of it as well Goodwill.

Anil Sharma
F-327, Sector-63, Noida 201301, Uttar Pradesh
Email: anil@telecolor.in / 25/11/2014 / 11:05 am

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