Consignment sent through DTDC not delivered

My C/n no -B24201646 which was sent from bangalore to rewa on 24th august which includes Rakhi and other gift and today is 1st september and my parcel has not yet reached. after many followups from Bommanahalli branch ( Pathetic response from that branch) Bangalore and Mumbai branch (Bxxxxa TL in SC Dept) and Jabalpur branch (Rxxxxxxi) they always tried giving false information and very rude to me and threst me that i can not do anything and i dont have any other option rather then waiting. she even refused to give me a escalation matrix of DTDC also. she even refused to tell me my parcel exact loation. though i already complained on 27th sugust itself in mumbai CS dept my case no in 00737977 which was filed by mr. ixxxxxxm but no one bothered to reslove it and also let me tell you that in whole DTDC Website we done have any option to view our DTDC Complain case status also. after that Bxxxxxa (TL OF SC Dept in Mumbai ) also gave me all the wrong information. I am still waiting for my parcel. I am seeking help from this website i believe that necessary action will be taken care against this case so that apart from me no other customer should face the issues and these employee can understand their basic responsibilty of giving a basic service and information to customer.

Supriya Singh
6th cross, Bangalore 560085, Karnataka
Email: suppusingh[ / 01/09/2015 / 4:31 pm

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