Consultancy firm not refunding money and documents

I have applied for job in kuwait via Pollen Consultancy (Delhi) 3 months back, they have told me to submit 30000 to pay initial amount and i did pay that amount after confirming if some reason i wont be able to go they will refund me above mentioned amount after taking their 12000 amount for visa processing fee. I have to cancel going to kuwait due to some personal reason, and trying to call Pollen Consultancy since 1 month via mobile and email but no answer is getting. Kindly take strict action against Pollen Consultancy delhi.

SECTOR 3, VASHI, NAVI MUMBAI 400703, Maharashtra
Email: SURJEETSINGHVIRK[@GMAIL.COM / 23/08/2015 / 3:32 pm

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