Replacement of Micromax mobile by lalajionline.com:
Mr. Suraj Kakwani of Thane, Maharashtra(Email: suraj_8288(at)hotmail.com) purchased one Micromax mobile from lalajionline.com. The mobile had camera problem and was replaced by Lalaji. However, even the replacement mobile was a defective one. Repeated follow-ups by Mr. Kakwani produced no results and he posted his complaint with ICF on 27.11.2012. The issue was resolved by replacement of the mobile by Lalaji.
Refund from Ebay – Rs.7,000/-: Mr. Srikanth Suman Garishakurthi of Bellandur, Bangalore ordered Moto E 4G mobile device with Ebay and received the in unsealed pack of Galaxy Note 3. He had immediately raised a claim and was asked by the Seller to return the device so that he will arrange to send the actual product. However, the customer was apprehensive to take another device from the dealer as he had lost confidence and he asked for refund. Therefore the wrong product was picked up from the c…
Srikanth Suman Garishakurthi, Bellandur, Bangalore
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra
Refund from Miracas – Rs. 2,890/- : Ms. Deeksha Shetty of Bangalore, Karnataka placed an order with miracas.com on 29.04.2016 and made online payment of Rs 2890. There was a delay in shipment and she called them several times to enquire about the reason for delay. Every time she was given misleading information and finally they sent a message on 23-06-2016 that the order has been cancelled since it was out of stock. The company said that they will give refund voucher but the customer wanted …
Deeksha Shetty, Bangalore, Karnataka
Non-delivery by industrybuying.com – Rs.1,833/-: Mr. Ankur Saraf of Indore, Madhya Pradesh ordered Sony Headphones MDR450AP from the site industrybuying.com on 16-08-2015. Since then the company did not provide any kind of confirmation regarding Shipping or Delivery details either on cellphone or on mails. The company was not responding. Mr. Saraf posted his complaint with ICF on 18-08-2015 and the same was taken up with the Company and Mr. Saraf got the product by 26-08-2015.
Ankur Saraf, Indore, Madhya Pradesh
Non-delivery by Fitnessworld.in – Rs.6499/-: Mr. Sayantan Das of Howrah – 711101, West Bengal (sayantan_sou[@]yahoo.co.in) placed an order of Lifeline Manual Treadmill Basic Model from fitnessworld.in on 10/11/2014. The product was not shipped even after 10 days though the Fitnessworld gave false way bill numbers. Mr. Das posted his complaint with ICF on 25-11-2014 and the matter was taken up with the company. The customer got the product on 06-12-2014.
Sayantan Das, Howrah, West Bengal
Refund from Snapdeal – Rs.10,000/- : Mr. Kakarla Chandra Shekar, Kadapa Dist, Proddatur, AP 516360 had returned WYBER TV to Snapdeal on 28-02-2017 by incurring courier charges, as wrong product was delivered. The customer did not get refund and he posted his complaint with ICF on 08-03-2017 and the matter was taken up with Snapdeal. The customer finally got his money back by 28-03-2017.
K. Chandra Shekar, Kadapa Dist, Proddatur, AP 516360
Refund from Paytm – Rs.350/-: Mr. Sanjoy Mohanty of Rourkela, Odisha purchased a wireless mouse from paytm on 24/12/2014 having order no 702357755 but found it was a defective one. He requested Paytm for replacement but Paytm on 20-01-2015 and the issue was resolved. The customer got his money back on 23-01-2015.
Sanjoy Mohanty, Rourkela, Odisha
Billed more than MRP by Hindware – Rs.844/-:
Mr. Sasank Motamarry of Hyderabad, Andhra pradesh (Email: mvvnsasank(at)gmail.com) purchased a Florence seat cover at HSIL secunderabad office located at Ashoka Bhupal Chambers, 5th floor on 24th November 2012. He was charged an amount of 2700/- INR ( Reciept # 51194) informing that the orginal cost is around 3100/- INR and with a 15% discount. Infact the bill was directly made for the 2700/- amount, there was no original cost, no discount mentione…
Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f…
Ms. Rema Chongtham, Hyderabad, Andhra Pradesh