Courier lost by DTDC but showing delivered on site

It was posted on 22nd of dec 2017 and had to be submitted before 1.1. 2018 to the finance organisation (Muthoot) but they lost my very sensitive document showing on their site as delivered, when contacted they said we will reply you within 3 days now it been more than a month since i am waiting and sending mail to them regularly but not getting any reply and due to not. A39654550 is the docket no.

Rahul Sharma
Yamunanagar, Haryana 135101

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