Refund from Naaptol – Rs.4,373/- :
Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-…
ChanndaNagar, Andhra Pradesh - 20.06.2013
Refund from Toolwale – Rs.9,731/-: Mr. Anish V Nair of Changanasserry 686546, Kerala placed an order with Toolwale.com for f&d tower speake valued at Rs 9731 on 24/09/2016. Since they failed to deliver the product , Mr. Nair asked for refund. Mr. Nair has been trying to get the refund for the last two months but refund was not made. He posted his complaint with ICF on 07-12-2016 and the matter was taken up with the parties concerned. After follow-ups, the amount was refunded on or about 30-1…
Anish V Nair, Changanasserry 686546, Kerala
Refund from MakeMyTrip.com:
Mr. Volodymyr, Ukraine, Kiev (Email: oliynikaa(at)voliacable.com) had unsuccessful air ticket booking transaction (FLTINT100095741816) with MakeMyTrip but his credit card was debited for the same. Mr. Volodymyr submitted his complaint with ICF on 20.05.2010. ICF took up the matter with MakeMyTrip and the Mr. Volodymyr got his refund credited to his account on 26-05-2010.
Mr. Volodymyr, Ukraine, Kiev - 26.05.2010
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar, Mumbai got delivery of wrong and defective Whirlpool microwave oven against her order NO.3249201454 18-10-2014. The customer had registered her complaint on the very same day. She was assured that the matter will be resolved but no steps were taken by Snapdeal to resolve the issue. Mrs. Poddar posted her complaint with ICF on 21-01-2015. After rigorous follow-up with Snapdeal and many email exchanges the customer got her money back wit…
Sangita Poddar, Mumbai
Refund from snapdeal.com – Rs.22,000/- : Salil Tripathi of Chinchwad, Pune-411019, Maharashtra (saliltripathi.8889[@]outlook.com) ordered Iphone 4 through snapdeal.com on 12th Nov 2014. He did not receive the product though the company gave a non-existing Bluedart AWB. The customer asked for refund but the refund was not forthcoming. He posted his complaint with ICF on 25-11-2014 and the matter was taken up with snapdeal.com. Mr. Tripathi finally got refund by 15-12-2014.
Mr. Salil Tripathi, Chinchwad, Pune, Maharashtra
Complaint regarding Vox heater brought through Ebay.in:
NAINESH KAPADIA, Gangotri Soc, behind gandhi kutir, Gujarat (naineshkapadiaisavailable(at)gmail.com) purchased one Vox heater through Ebay.in. Upon receipt he found the appliance was of poor quality with broken parts inside. His complaints to Ebay went in vain and he posted his complaint with ICF on 26-01-2013. The matter was finally resolved by way of refund on or about 04-03-2013.
Ebay.in - 04.03.2013
Refund from Ebay for sending defective book – Rs.1690/-:
Manoj Kumar Gupta of Ramamurthy Nagar, Bangalore, Karnatka (Email: xmgupta(at)gmail.com) purchased a book woth of 1690/- rupees on 18th throgh ebay & received the same on 2nd Nov 2012 in which 20-30 pages are blur and not readable. So he raised a complaint with ebay who said they would return the money. Then they called the customer on 9th Nov saying that the seller says the book was of good quality and no calim can be entertained. Sinc…
Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.
Ankita Jadoun, Jaipur 302020, Rajasthan
Lenovo Laptop Diwali extended warranty Offer:
Swapnil Chaudhary of Dombivli(East), Maharashtra (Email: swapnil1011(at)gmail.com) booked for a Lenovo Laptop which came with extended warranty offer or free gifts. Mr. Chaudhary opted for extended warranty offer. However, it was later found that he was not given the extended warranty and he did not even receive the gifts which Lenovo said have been dispatched. Mr. Chaudhary posted his complaint on 25.11.2012 and the matter was taken up with Lenov…
Complaint against ABN Amro Bank for charging credit card in advance for redeemable vouchers – Rs.9,990/-:
Megha Sharma of New Delhi (megha.sharma(at)evalueserve.com) had posted a complaint with regard to discriminatory charging of her credit card by ABN Amro. ABN Amro had offered under “world is yours” some redeemable vouchers for travel, dining and two watches as complementary gifts. The bank had said that if the customer needed to redeem the vouchers she can go to the bank branch and p…
ABN AMRO - 04.11.2009