Cream Centre, Goregaon charging 4 times for bottled water

I went with family for lunch on Feb 21st 2016 at Cream Centre, Oberoi Mall, Goregaon East, Mumbai. We ordered 3 bottles of 1 liter Aquafina along with food. When the bill came , We were charged Rs 95/- per bottle + service tax + service charge instead of the Rs 20/- as MRP mentioned on the bottle. On complaining to the manager that they are not allowed to charge over MRP, I was told that the management knows this and still charges above the MRP. I want to file a complaint over such malicious practice by hotel owners.

The bottle had a printed MRP of Rs 20/- but i was charged Rs 95/- per bottle. I am attaching the bill along with this complaint.

Aditya Bhandari
Mumbai 400049, Maharashtra
Email: / 23/02/2016 / 5:40 pm

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