Credit not given by Reliance for recharge

I have a reliance GSM connection mobile no and I have recharged my no with 110 on 2nd Dec 15 at 5:44pm I got msg ” RC Rs. 110 Done, Proc Fee Rs.0 , ST Rs.13.93, Talktime Rs. 110 Dial *129hash for special offers. Then there is no balance credited in my account . I have complaint to customer care. they have refunded Rs 17 only . Withth the same no I have recharged rs 74 on 5th of Dec 15 and I didn’t got my data balance , I got msg that “STV 74 recharged successful Get 600 MB 3G data nd FB TW for 5 days. RCOM” I didn’t got any balance , there is also unnecessarly deduction of money telling that vas service charges which i have never used . Several time I have tried with the customer care. Executive still my problem didn’t solve . there after my call is not connecting to customer care . please take this matter seriously n resolve my problem

aditya kumar
anwarpur, hajipur 844101, Bihar
Email: adityakrshah] / 07/12/2015 / 10:26 pm

1 comment for “Credit not given by Reliance for recharge

  1. RCOMcare
    09/12/2015 at 2:30 pm

    Dear Aditya,

    Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: we assure you that we will get the same addressed and fixed on priority.

    Reliance Communications

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