Damaged item delivered by Craftsvilla

Through online shopping, I had Ordered for 2 Nos. of Photo Frames from Craftvilla.com amounting of Rs.420.00 vide order ID 103628861 for which payment was already done. When the item was delivered on 21/08/2016 it was in damaged condition. Regarding the damage i had informed to the customer support of Craftvilla on 22/08/2016 via email. Again i had sent a reminder on 24/08/2016 but there is no response from them. I seek help in this context.

Sajid Sheikh
Kanheipur, Jajpur Road 755019, Odisha
Email: sxxxxxxxx8@gmail.com / 28/08/2016 / 9:00 pm

1 comment for “Damaged item delivered by Craftsvilla

  1. 29/08/2016 at 5:12 pm

    Hi Sajid,

    Our humble apologies for the inconvenience caused to you.

    Shipment #102983085

    We have raised a return request and the product will be picked up within 2-3 business days.Kindly request you to check your email inbox for further communication.

    Craftsvilla Happiness Team

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