Damaged product from shopclues.com

I have been a victim of online fraud from shopeclues.com. I have receive a damage I-Smart V58 mobile phone on 28.10.15, which was order on 11.10.15 (Order No.71140928) and accordingly I have file a request of replacement on 29.10.15 (No.2224848). However, after four days I received a message that my request has been disapprove. Kindly help me to resolve my issue, I have spent my hard earning 5200.00 INR in this scam.

Medalson Ronghang
Kokrajhar 783370, Assam
Email: medalson]@yahoo.ca / 03/11/2015 / 3:52 pm

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