Damaged product received from Shopclues seller

I have bought a air cooler and a sewing machine from shopclues . the product which  i received are both broken i have asked them to take back the product and refund the money but no 1 is coming to take back the product . the sweing machine cost 1899 and order no is 51596927 .

The product has been delivered but in shopclues account its showing that the product has been cancelled . i have contacted shopclues about this but there is no reply from there evn the product that i received is broken. And the air cooler tht i bought is broken and i paid 3289 and the order id is  53009927 . please help me with refund.

Nikhat Parveen
Address: 1, mandir street, 700073 kolkata, West Bengal
Email: saima.jamal.s.j[@]gmail.com / 31/05/2015 / 2:07 pm

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