Damaged TV received from Shopclues, no replacement no refund done

I have purchased a samsung 32″ led tv from shopclues.com the product delivered with the broken display of the tv
i had complaint to shopclue and shared all the images with them but they are saying wait for 48 hrs from more than 15 days again and again. so i need help to take my refund from shopclues.com. my order no. is 74753232. please help me

Mantu Manna
Santoshpur Bauria, Howrah 711310, West Bengal
Email: rxxxxxxxx2@gmail.com / 08/01/2016 / 3:22 pm

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