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Deduction by Docomo for unsolicited services

DoCoMo has deducted Rs. 45 twice on activation of unwanted value added services by sending instant flash messages. when I ask they say it is non refundable & after saying about complaint forum they refunded only Rs 30 out of total Rs. 90/-. Please arrange to expetide to resolve the issue. My DoCoMo refund request no. is ABAL1216958973

Suguna A
Jala hobli, Bangalore 562157, Karnataka
Email: sxxxxxxxxxa@itc.in

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