Defective IFB microwave from Snapdeal

I had ordered a IFB microwave from snapdeal on 18th may ORDER ID- 6345561218, delivered to me on 25th may. i had paid the money in advance. but snapdeal delivered a defective product to me it is not working properly from the day it is delivered, first i called IFB service centre to let it checked but the service person wont able to get whats the problem in it, then i ask snapdeal to return the product and refund my money (on 27th may), they had promised me thy will pick the product for return with in 3 working days and reutrn my money with in 4 working days but till today neithr the product is picked for return nor i had my money back….even after may call and complaints every time they promise me tomorrow we will pick the product and your money is already been transferred to your account…but snapdeal failed to fullfill all these promises… m stucked with a faulty product and a loss of 13595rs….kindly help me what to do now?

4/19 SHRADHA PURI, PHASE-1, MEERUT CANTT, MEERUT 250001, Uttar Pradesh
Contact No. 7599316665 / 03/06/2015 / 12:51 pm

2 comments for “Defective IFB microwave from Snapdeal

  1. Snapdeal
    05/06/2015 at 4:47 pm

    Dear NIJUNK_JA15,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarification, please, and kindly mention order id in the subject line.

    Thank you for your cooperation.

    Snapdeal Online Team

  2. Snapdeal
    19/06/2015 at 4:01 pm

    Hi Akhil Jain,

    Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at

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