Defective iPhone 5s from Shopclues

I have purchased IPhone 5s from Shopclues and the product that I have received is defective. The power button of the phone is down from one side and also the touch screen in not responsive from many parts. Also I have received the phone without a serial number on the box. Even an unlocked phone always has a serial number. On constant follow ups with Shopclues from the past 20 days, I have yet not received any resolution.

Kiara Pareek
D2A Meera Marg, Flat-102, Bani Park, Jaipur 302016, Rajasthan
Email: nishamanghnani[ / 10/07/2015 / 12:03 pm

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