I bought iphone 4 from ebay on 13/05/2015. On 29 /05(within 14 days )camera stopped working. I contacted ebay within ebay gaurantee period. seller called me back saying that he will do the repair. if it happens 2 nd time, he will replace the iphone. he begged me not to ask for refund.

I sent the iphone to seller. recieved it on 27/06/2015(DTDC courier AWB V22906542). he took 21 days to repair.
Within 10 days(On 10/07/2015), camera stopped working again. no sim signal was detected with any sim. I called ebay on 10/07/2015, they said that 30 days period is over. Ee cannot help. my complaint number is 1-51846585855. I contacted the seller to replace the iphone. He is refusing to answer my calls or messages.

I went to apple service centre, they said that iphone cannot be repaired. it is not a new iphone and previously repair was done. iphone has hardware issues, it has to be replaced.

1)ebay resold me used iphone and not new iphone.
2)there is warranty of 18months from seller. but he has stopped recieving my calls.
3)ebay has taken my complaint but not done anything till now.
4)apple service centre has confirmed that iphone was repaired before and now-it cannot be repaired.

Santosh s
Plot 58, teachers colony, near ashram, bijapur 586104, Karnataka
Email: ra6760[@gmail.com / 07/08/2015 / 4:36 pm

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