I purchased a LED T.V from Next electronics on 23rd March 2015 for Rs 25000. The T.V started giving problems the speaker is not working well. I. Raised a complaint on 5th September 2015 for the same complaint number THA0509150524. I was told within 2-3 days we will rectify the issue but it is been 2 weeks now nothing has been done I contacted the Videocon people today 0n 18th september regarding the complaint they again sent the message saying your problem will be resolved in 2 days. I need a refund for the same.

Deepak Tiwari
Near Model College M.I.D.C. Dombivli East
Email: dtiwari3103]@gmail.com
1.39.8.90 / 18/09/2015 / 3:41 pm



This article has 4 comments

  1. Dear DEEPAK_TI,

    Sorry for the inconvenience.This is to inform you that your concern listed has been noted and out team is working on it.For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint number in your subject line.
    Thankyou for your cooperation.

    Regards,
    Videocon Online Team

  2. Dear DEEPAK_TI,

    Sorry for the inconvenience.This is to inform you that your concern listed has been noted and our team is working on it.For further clarifications , please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line.

    Thankyou for your cooperation.

    Regards,
    Videocon Online Team

  3. Dear DEEPAK_TI,

    We are pleased to inform you that your issue has been resolved.We would appreciate if you can confirm the same and share your feedback.It would be nice to stay connected and would be our pleasure to be of any assistance in future.

    Regards,
    Videocon Team

  4. The problem is resolved I hope I never face this kind of service issue again.

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.