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Defective Lenovo laptop from Flipkart vendor

I have ordered a lenovo laptop model ip 320e from flipkart.com. It was delivered on 28-sep-17 but product was defective ,showing blank/black screen only without booting when i switched on it. I requested flipkart to replace the product but no response from them. please resolve this issue and help me to get new product without defect .
thank you. my order id – OD110308598346816000

Sandeep H S
Koppa 577126, Karnataka
Email: sxxxxxxxxxxxe@gmail.com

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