Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Complaint against ITBC for Holiday Vouchers – Rs.5,943:
Mr. Ujjwal Zamad of Thane, Maharashtra (ujjwal.zamad(at)onida.com) purchased Holiday Vouchers from India Today Book club ( invoice dated 26/05/2009) for Rs.5,943 (Membership No.: ITBC0934767). He had been requesting ITBC for booking of holidays for the past few months but there was no assistance from ITBC. He posted the complaint with ICF on 12-06-2010 and ICF submitted the same to ITBC / Big City. The complaint was finally resolved and …
Mr. Ujjwal Zamad, Thane, Maharashtra - 18.06.2010
Refund from Homeshop18 – Rs.2,140/-: David Johnson of Gaikata, Kharagpur 721301, West Bengal ordered a casserole from Home Shop 18 on 30.11.2014. The produce sent to him was of lower price. The customer reported this to Homeshop18 and returned the product as per their instructions. He however did not get refund even after repeated contacts with HS18. He posted his complaint with ICF on 12-01-2015 and got his money back with courier charges by 31-01-2015.
David Johnson Kharagpur 721301, West Bengal
Complaint against Omaxe Ltd. for non-receipt of refund money – Rs.3,00,000/-:
Mr. Yogesh Chandra Srivastava of Lucknow (firstname.lastname@example.org) had paid Rs 300,000/- to Omaxe Ltd. towards pre-booking amount of a flat in the Jaipur project thru second purchase. The title & assignment was duly registered by Omaxe in Mr. Yogesh’s and his wife’s name. As the builder had not acquired land for the project and it was getting delayed, Mr. Yogesh applied for refund on 12/03/2009. However, he did no…
Omaxe - 07.01.2010
Phone replacement by Star CJ / Karbonn: Natasha Nail (natashanaik2[at]gmail.com) of Mumbai, Maharashtra had purchased Karbonn A3 mobile from star cj and recieved the product on 6/5/2013. He could hardly use it for a week and had to submit it at the Karbonn mobile service center after which the condition of the phone was worst and it went completely blank. The service center manager had promised to issue A DOA certificate so that a new mobile could be issued but then he refused to saying that t…
Mumbai, Maharashtra - 31.08.2013
Refund of booking amount from Hyundai showroom – Rs.50,000/:
Mr. Vishal Guptal of Powai, Mumbai (vishal.vgupt(at)gmail.com) had paid an advance of Rs.50,000/- to A1 Hyundai dealer at Andheri (E), Mumbai against Hyundai i10 Asta 1.2 WS GLS AT on 04-07-2010. However, even after waiting for 32 days for the delivery, A1 Hyundai failed to get an allotment of the vehicle from Hyundai and kept were making false promises. Mr. Gupta cancelled his booking on 06-08-2010 and asked the refund of booking …
Hyundai Showroom - 22.08.2010
Samsung Mobile service complaint Rs.11,400/-:
Mahesh Vijay Shreyas of Marampally PO, Aluva, Ernakulam, Kerala (Email: maheshvijay82(at)gmail.com) had purchased Samsung GT B7722 Star Duos Mobile on 30/12/10. From the date of purchase till the complaint he had given the set for servicing 7 times for issues relating to memory. The problems persisted even after replacement of mother board and other parts. Mr. Mahesh posted his complaint with ICF on 03-05-2012 and finally got refund for the produc…
Refund from Recall Techno Estate – Rs.1,860/- : Ms. Shikha Srivastava, Ballia, UP paid Rs.2,394/- to Recall Techno Estate towards job offer call received from AGT India Career Services. However, after paying the initial money, she was again asked to pay more money which was not disclosed to her earlier. The customer asked for refund of money but the firm was not responding. She posted her complaint with ICF on 23-11-2015 and the matter was taken up with the company. She finally got her refund, …
Shikha Srivastava, Ballia, UP
Refund from Spice Jet – Rs.5,908/-: Ms. Bidisha Chakraborty of Barasat – 700126, West Bengal (Email: bidishachakraborty0106[at]gmail.com) cancelled her Spice Jet, Mumbai-Kolkata-Mumbai ticket on 10-06-2014. Even after two weeks she did not get her money back even as Spice Jet kept maintaining the refund has been processed. Ms. Chakraborty posted her complaint with ICF on 26-06-2014 and ICF took up the matter with Spice Jet. Ms. Chakraborty finally got her money back by 01-07-2014.
Barasat, West Bengal
Failed transaction refund from Flipkart – Rs.3,320/- :
Domnic Nadar, Bannerghatta Road, Karnataka (Email: domnic.nadar[at]gmail.com) placed an order on flipkart using Net banking option on 15th of May, 2013. Due to technical Error, the transaction could not proceed to completion but amount was deducted. For more than a month now he did not get his refund despte contacting Flipkart many times. He posted his complaint with ICF on 19-06-2013 and finally got his refund amount on or about 28-06-…
Bannerghatta Road, Karnataka - 28.06.2013