Defective product from Tsar Ltd

I bought a wooden watch model Tri Classic, from TSAR ltd, and watch had manufacturing defect, which after discussing the matter I packed the watch safely and send it to the retailer back, which upon reception has accused me of breaking the watch and sending, and ask fo extra amount for repairing or sending me the same broken product again. This is matter of the violation of the customer right. Kindly look into the matter at earliest.

Durgesh Singh
Jamnagar 361150, Gujarat

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