Defective product not replaced by Planet Shopping

Referring to the above Subject matter, please note our Complain for Online Shopping Vendor – Planet Shopping (Shop Direct).

Item was found Damaged and informed to Replace.
Details are as follows:
Delivery Order No – SD0077133 Received on 19th December, 15
Return Delivery Receipt Number (Due to Damaged Piece – 13612035751 / Videocon SD0077133
Item Code – 100000286

We were informed that Replacement shall be within 15 Days. But, it is already more than 25 Days over and Consignment is not received. While follow up, Officials are giving Useless excuses, looking like they have decided to harass. Requesting you in intervene

Pratik Parikh
Ambawadi, Ahmedabad 380015, Gujarat
Email: / 22/01/2016 / 4:26 pm

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