Defective Samsung power bank from Bookmyoffer

I Purchase a Samsung PowerBank 20800mah bearing order no 080467797503596 on 13.06.2016 from Bookmyoffer shopping site. Unfortunately the received product is defective. I mail them immedietly to replace the same. But they sent a mail as sent it on the given address for replacement by your own courier expense. But as I already received a defective product why should I again bear the expense on the same company. So I again mail them thee(3) to four(4) time for replacement but they did not respond. So kindly solve the same.

Ashit Kumar Mandal
Rourkela – 769015, Dist: Sundargarh(Odisha). PIN:769015
Email: / 11/07/2016 / 12:30 pm

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