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Defective Sony power bank from shopclues

I have ordered Sony power bank from shopclues.com for my friend with order no.72184565 but it was not working and power bank seal all ready open and box model no and power bank model no. Different to return it back which I am telling from last 10 days, but no one is attending this properly. One of them customer care is asking me to visit nearest service center. However same product which I had ordered earlier for me with order number 72184565 is already returned backed and related replace is I would like to request Shopclues guys to please send someone to collect this product as a return.

Rahul nagar somalwada, n/r budhavihar wardha road, Nagpur 440025, Maharashtra
Email: radherabguner]@live.com / 01/11/2015 / 8:32 am

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