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Deficiency in service by Makemytrip

I had booked a group package through make my trip to thailand. my departure was on 16 july.

i recived a mail on 1st week of july saying that the tour is cancelled due to flight issue.

whn i asked the airline thy told thy dont hve any issues as such.

Thy travel agency asked me for more money to travel on the same date. whn i told i wont give more thy told me to chnage the dates, n the itenary also. i agreed to that also. but whn i asked them to book thy told the seats are full.

Next day thy gve me the departure for 16 but with different flights, whn i asked wat abt the flight u hve mentioned in ur itenary thy told its fare are higher, n thy cant book those tickets n if i want to travel i hve to bear the extra expenses.

Thy were trying tp extract money from me by any means.thy tried to harass me, n evn i was not being able to concentrate on my work.

whn i had no option i had to cancel the booking, n spoil mq honeymoon.

Nitesh Agarwal
Sevoke more siliguri, west bengal
Email: vikky.goyal23@gmail.com
Contact No.: 9832374649
IP: / 27/07/2013 / 5:25 pm

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