I have couriered a package on 19th May 2018 from Kochi to Agra through Professional couriers. On 22 May, I got a call from the Agra office of Professional courier, asking me for the contact number of the recipient. I have given the contact details and they have communicated. I confirmed it by calling both of them. From 23 May 2018, the status of the courier shown as out for delivery. Still its in the same status. I am awaiting a refund also from the recipient. If they are delaying it any more i wont receive the refund too.
I have tried to log a complaint on their website. But their page shows some internal error while registering a complaint.
Panampilli Nagar, Kochi 682036