Delay in delivery by Quikr after payment

On 10th of this month I have made full line payment of Rs 6927/- including transport charges in Quikr Potal. They Receive the payment and conform me the same. Quikr Executive call me and conform the delivery date that is 11th of October.
After making on line payment thay mail me payment confirmation and delivery date that is 18 of October.
Then I mail quikr team to cancel the order. Next day morning their manager Some Nxxxxxxa call me and apologies for miss comment of Sxxxxxxa and again conform me the delivery date of 16th October. Still I have not Received the product or payment that I made to quikr. Product is Two Door wardrobe. Pls HELP ME.

Raj Biswas
Kolkata 700061, West Bengal

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