Delay in issuance of Policy by Cigna TTK

I had purchased a health insurance policy from Cigna Ttk had done online payment 5600 Rs/- and confirm my details to their team on phone, as per my current health issue they said for medical tests by their end fir which I had followed them continuously on 15th Jan 2016 the doctor visited and finally they ask more payment near about 700Rs/-.

Now today is 23rd Feb 2016 they have yet not despatch policy paper to me. Whenever I call them they said you request to us for dispatch, my question to them for what I paid money to you and why should I request to dispatch is it not their responsibility. On 11th Feb 2016 again I got call from their team regarding dispatch policy documents need new address which I had provided to them, today I call them again they denied we don’t have your request..I am totally disappointed why they do this to me. Need urgent action on them

Jaisingh Yadav
Devli village, South Delhi, New Delhi 110062
Email: / 23/02/2016 / 7:44 pm

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