On 24th August, 2016, I had purchased the PCPO(Home) Single Kit for the preparation of IBPS CWE Exams. I bought it from the website www.ifbi.com. I paid the requisite couse fees(1499/-+225/-Tax)1724/- online via ICICI Payment Portal.My transaction Id was-1471999270258.
It was said to be delivered to my home address within 15 days,so I waited patiently. But till today no courier arrived. I contacted my nearest centre NIIT, Shyambazar, but they said since the payment was made online I must contact IFBI directly. So,I called them and I was told to mail my complaint to firstname.lastname@example.org. I did the same. But,still no communication has been made from them.
I am left to think whether a prestigious organization like NIIT is becoming fraud. My exams are fast approaching and I am left without the study materials.
I want my course kit or else my money refunded as soon as possible.
P.O-SINTHEE, KOLKATA 700050, West Bengal
184.108.40.206 / 14/09/2016 / 2:30 pm