Mobile replaced by Micromax: Mr. Vaibhav Sawaiker of Borivali East, Mumbai 400066, Maharashtra
(sawaiker_vaibhav[at]rediffmail.com) had purchased a Micromax phone on 07-04-2013. Since January 2014, he was having series of problems which could not be rectified even after servicing. He wanted a replacement but Micromax was not willing to do the same. He posted his complaint with ICF on 03-04-2014. After much following up Mr. Sawaiker got replacement first week of May 2014.
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra
Complaint regarding Shriram Transport debenture renewal:
Arnab Sengupta, Koramangala, Bangalore, Karnataka (Email: dream_arnab[at]yahoo.com) posted a complaint on 14-06-2013 against Shriram Transport’s representatives/agents with regard to renewing his mother’s debentures. Due to the irresponsible act and inefficiency of the agents there was a delay of two months in renewing the debentures. The complaint was taken up with Shriram Transport and was finally resolved on or about 20-06-2013.
Koramangala, Bangalore - 20.06.2013
Refund from Naaptol – Rs.4,373/- :
Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-…
ChanndaNagar, Andhra Pradesh - 20.06.2013
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (firstname.lastname@example.org) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009
Samsung Mobile service complaint Rs.11,400/-:
Mahesh Vijay Shreyas of Marampally PO, Aluva, Ernakulam, Kerala (Email: maheshvijay82(at)gmail.com) had purchased Samsung GT B7722 Star Duos Mobile on 30/12/10. From the date of purchase till the complaint he had given the set for servicing 7 times for issues relating to memory. The problems persisted even after replacement of mother board and other parts. Mr. Mahesh posted his complaint with ICF on 03-05-2012 and finally got refund for the produc…
Refund from IndiaTimes shopping – Rs.8,590/- : Mr. Nilay Nandy Majumdar ordered one Microsoft Lumia 535 from Indiatimes Shopping on 01-01-2015 vide order No.3004091356 at Indiatimes by paying full amount of Rs.8590/-. At the time of order expected date of delivery was 7th Jan 2015 but after confirmation of my order the delivery date changed to 19th Jan 2015. But even after two weeks he did not receive the product. He wanted to cancel the order get refund but the customer care were not supportive…
Nilay Nandy Majumdar, North 24 Parganas, West Bengal
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Defective Karbonn Mobile – Rs.4,000/-:
Natasha Naik of Kandivali(east), mumbai-400101, maharastra (Email: email@example.com) had purchased Karbonn A3 mobile from star cj. and recieved the product on 6/5/2013. She could hardly use it for a week and then the product went blank. She did not get any assistance from Karbonn mobile/Star CJ in resolving the issue. She posted her complaint on 11-06-2013 and the matter was taken up with Star CJ and Karbonn Mobile. She finally got a new phone by …
Kandivali(east), Mumbai - 28.06.2013
Lenovo Laptop Diwali extended warranty Offer:
Swapnil Chaudhary of Dombivli(East), Maharashtra (Email: swapnil1011(at)gmail.com) booked for a Lenovo Laptop which came with extended warranty offer or free gifts. Mr. Chaudhary opted for extended warranty offer. However, it was later found that he was not given the extended warranty and he did not even receive the gifts which Lenovo said have been dispatched. Mr. Chaudhary posted his complaint on 25.11.2012 and the matter was taken up with Lenov…