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Delivery not received from forever

I had placed an order with forever 21 on 30th sept.15. The amount was deducted from my account but no confirmation was send from their end. Next day when i called at the customer care the gave me an order no. 20089616 and said it wil be dispatched within 48-72hrs. I cald them after a week to enquiry they again said shall be dispatched in 48hrs and i again called them befor 3 days they said it will be dispatched today and still have not recieved confirmation from their end and when i put the order no. To track it says invalid order no. Have been trying to call them since two days but no response on their customer care no. I have my bank accounts statment of amout deduction by their site. Please help.

Rakhi Jhabak
panchsheel nagar, raipur 492001
Email: rakhi1987]@gmail.com / 15/10/2015 / 10:37 pm

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