Complaint regarding Daikin AC – Rs.36,000/- : Mr. Raghavul v v of Nidadavole 534342, Andhra Pradesh bought a Daikin AC from Whynot showroom on 22-03-2016. The shop had assured replacement of AC if he faces any problem. There was problem with AC and he did not get any assistance from the company and the shop. Mr. Raghavul posted his complaint with ICF on 21-04-2016 and the matter was taken up the the company and the shop. Mr. Raghavul got his refund on 27-04-2016.
Raghavul, Nidadavole, Andhra Pradesh
Non-delivery by industrybuying.com – Rs.1,833/-: Mr. Ankur Saraf of Indore, Madhya Pradesh ordered Sony Headphones MDR450AP from the site industrybuying.com on 16-08-2015. Since then the company did not provide any kind of confirmation regarding Shipping or Delivery details either on cellphone or on mails. The company was not responding. Mr. Saraf posted his complaint with ICF on 18-08-2015 and the same was taken up with the Company and Mr. Saraf got the product by 26-08-2015.
Ankur Saraf, Indore, Madhya Pradesh
Replacement of Micromax mobile by lalajionline.com:
Mr. Suraj Kakwani of Thane, Maharashtra(Email: suraj_8288(at)hotmail.com) purchased one Micromax mobile from lalajionline.com. The mobile had camera problem and was replaced by Lalaji. However, even the replacement mobile was a defective one. Repeated follow-ups by Mr. Kakwani produced no results and he posted his complaint with ICF on 27.11.2012. The issue was resolved by replacement of the mobile by Lalaji.
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Refund from Toolwale – Rs.9,731/-: Mr. Anish V Nair of Changanasserry 686546, Kerala placed an order with Toolwale.com for f&d tower speake valued at Rs 9731 on 24/09/2016. Since they failed to deliver the product , Mr. Nair asked for refund. Mr. Nair has been trying to get the refund for the last two months but refund was not made. He posted his complaint with ICF on 07-12-2016 and the matter was taken up with the parties concerned. After follow-ups, the amount was refunded on or about 30-1…
Anish V Nair, Changanasserry 686546, Kerala
MakeMyTrip.com fails to pay full refund – Rs.1000/-:
Mr. Soutik Das (email@example.com) of Kolkata had received Rs.1,000/- short against the cancellation refund of his air tickets booked through MakeMyTrip.com. He posted a complaint with ICF on 20-01-2010 and ICF pursued the same with MakeMyTrip.com. Mr. Das got back his refund on 25-01-2010.
Makemytrip.com - 26.01.2010
Refund from Naaptol – Rs.4,373/- :
Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-…
ChanndaNagar, Andhra Pradesh - 20.06.2013
Refund from Homeshop18 – Rs.380/- : Manash Nath of Shillong, MEGHALAYA placed an order with Homeshop18 on 19-10-2014 but he neither got the product nor the money. He did not get any assistance from HS in the matter. He posted his complaint with ICF on 24-11-2014 and got his money back on 27-11-2014.
firstname.lastname@example.orgManash Nath, Shillong, Meghalaya
Refund from Yepme – Rs.250/- – Mr. Prince Gupta of Faridabad, Haryana 121005 ordered a product with Yepme ( order No.32333647) but the order was cancelled by them without any intimation. Even after three months the customer did not get refund. He posted his complaint at ICF on 23-11-2016 and the matter was taken up with Yepme. The customer finally got his money back on 21-12-2016.
Mr. Prince Gupta of Faridabad, Haryana
Refund from Homeshop18 – Rs.1099/-
Bharti Jain of Ajmer, Rajasthan (Email: jbharti2k(at)gmail.com) ordered a pendant set (from Grace Collection by Knex) from Home shop 18 on 8th Oct. and requested to deliver it by 16th as a gift it to her mother. There was a delay in executing the order and the customer had requested for cancelling the order. However, the product was delivered but were found to be defective. Customer raised a complaint with Homeshop18 which was not resolved till she posted he…