Double charging done by Uber, India

I booked an Uber on 15th Oct 2016 from AWHO Greater Noida to New Delhi Railway Station. Rs. 622 was paid in cash by me to the driver since funds in my paytm wallet were low. I also asked the driver whether I should do so (pay cash), to which he replied in the affirmative.

Subsequently, this amount (Rs. 622.17) was also deducted from my paytm wallet on my next recharge despite informing Uber in advance by email.

I wrote many mails to Uber on this issue, however, they have repeatedly refused to refund the amount despite acknowledging the double payment made from my account.

Rahul Mohan Gupta
Greater Noida 201310, Uttar Pradesh
Email: exxxxxxxxxxl@gmail.com
27.96.38.219 / 16/11/2016 / 5:26 pm

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