Double payment by Ci Gusta Restaurant Hyderabad

On August 3rd I’ve been to Ci Gusta at Madhapur, Hyderabad. During the payment of the bill I gave my Canara bank debit card to swipe the bill amount of Rs.850/- The waiter named Sxxxxt Swiped my card 2 times on the same amount and it got debited twice from my account. I got transaction SMS on my mobile and I immediately alerted Mr. Sxxxxxt regarding the double transaction. He explained that there is the problem with Swiping machine and the amount will be debited back to my account in 24 hrs.

I waited till August 6th, and called Ci gusta land phone and Mr Pxxxxxxn spoke to me and he was very rude. He is saying that it’s a problem with my Canara bank card. It is my mistake and he wants me to solve it myself. I visited bank two times and I checked my Bank statement too. It clearly shows that Rs.850 got debited to Ci Gusta TWO TIMES. I already wasted 2 half-a-days of time roaming around bank. I called back Mr Pxxxxn of Ci Gusta he spoke very rudely. I want to take action against this fraudster Ci Gusta. And I want Ci Gusta to pay my Rs.850/- back and I need an apology from the Ci Gusta management. And most importantly I want to issue a heavy challan on them so that they won’t repeat in future.

2-3-775/19, Golnaka, Hyderabad 500013, Telangana
Email: abraham.suhas[ / 15/08/2015 / 2:10 pm

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