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EASYGOTRIP not refunding our money

My sister Radhika Biyani booked her flight ticket from Bangalore to Hyderabad for 1/10/2014 on 28th sept and paid an amount of Rs.3723/- . After all the payments were done a guy from EasyGoTrip called her and said the fares of the flight have been increased and she needs to pay additional 1900 rupees or cancel her ticket . After cancelling her ticket the amount was supposed to be deposited in her account in a weeks time but it has been 2 months and there is no response from their team . She had personally mailed them, also she posted her complaint on their FB page . The team has deleted her post and blocked her from accessing the page . I request you to kindly take strict action against them and order them to deposit the money back into the account ASAP.

P.S: Im attaching an emial in which the easygotrip team assured to depost money in the account asap but they dint keep up their word

krishna biyani
3-6-97, #406, 5th floor, ihsan surabhi arcade, basheer bagh, Hyderabad-29, Telangana
Email: krish_3110@yahoo.co.in / 25/11/2014 / 10:03 am

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