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Ebay refuses to replace defective product

I had purchased an exercise cycle from E-Bay ( product id-271936476895, paisa pay id- 39819285508) but the meter of the cycle was defective. Ebay is not ready to replace the product or refund the money. I am following up with the company since long. They are asking me to get thew same rectified through a local technician. without rectifying the issue the exercise cycle is useless. The total amount of cycle is Rs 5000. I have sent several mail to ebay but they are not responding. I want a resolution for the same.

Dinesh George
CBD-Belapur, Navi Mumbai 400614, Maharashtra
Email: dinugeo]@gmail.com / 06/10/2015 / 6:10 pm

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