Kotak Mahindra Bank changes a/c type without information – deduct charges from account:
Mr. Atul Jain of Indore had posted a complaint on 03-09-2009 in the Forum with regard to Kotak Mahindra Bank changing his account type and debiting his account for non-maintenance of average quarterly balance. ICF took up the matter with Kotak Mahindra and the matter was finally resolved. Kotak Mahindra confirmed refunding the debited amount.
Atul Jain, Indore
Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f…
Ms. Rema Chongtham, Hyderabad, Andhra Pradesh
Refund not received from Housefull international Mumbai- Rs.7440/-
Yasodharan Lakshmanan, venkulam, edava-695141, Kerala (Email: yasodharan(at)hotmail.com) placed order with m/s Housefull international Mumbai on 19/10/12 and paid Rs7440 by net banking. He contacted them to know the status after 3 days and was told that for Kerala min Rs40,000 order is required. Mr. Yasodharan then requested for refund and send send several e mails but there was no reply. He posted his complaint at ICF on 03-…
Housefull International - 26.11.2012
Quality complaint against Monginis cake:
Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch…
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Hitachi Airconditioner Service – Mr. Akash Pandey of Rajajipuram, Lucknow 226011 had purchased one Hitachi air conditioner on 24/06/2013 from Lucknow. There were several issues with the AC for which he had paid to the company but even though my problem has not been yet resolved. The compressor of the AC was in warranty period and he had egistered complaint of it too but they were not attending the same. Mr. Pandey posted his complaint with ICF on 21-05-2017 and the matter was taken up with the …
Lenovo Laptop Diwali extended warranty Offer:
Swapnil Chaudhary of Dombivli(East), Maharashtra (Email: swapnil1011(at)gmail.com) booked for a Lenovo Laptop which came with extended warranty offer or free gifts. Mr. Chaudhary opted for extended warranty offer. However, it was later found that he was not given the extended warranty and he did not even receive the gifts which Lenovo said have been dispatched. Mr. Chaudhary posted his complaint on 25.11.2012 and the matter was taken up with Lenov…
??Refund from NowNaukri – Rs.72,793 – Mr. Muthuvel Ramachandran of Abu Dhabi, UAE paid money to NowNaukri against their promise for a job in UAE. Mr. Ramachandran paid by credit card in their website a total of Rs.72,793. Since Mr. Ramachandran was not satisfied with services he requested for cancellation and refund. However, the company did not refund despite repeated emails by the customer. Mr. Ramachandran posted his complaint with ICF on 27-05-2016 and the matter was taken up with the comp…
Abu Dhabi, UAE
Complaint against MakeMyTrip.com for non-receipt of refund against delayed flights from Milwaukee to Delhi via Chicago and Frankfurt:
Mr. Kumar Vijay Mishra (vizziee(at)yahoo.com) of Fort Collins CO USA 80521 had booked a ticket from Milwaukee to Delhi via Chicago and Frankfurt (on 5th Feb 2010) and back on the same route (on 12th Feb 2010). The United Airlines flight (from Milwaukee to Chicago) in the booking got delayed and so the entire trip was missed out. The Chicago–Frankfurt-Delhi ro…
Makemytrip.com - 05.03.2010
Refund from Snapdeal – Rs.440: Ms. Shikha Tripathi of Mumbai 400022, Maharashtra ordered a saree and received an empty plastic bag with nothing inside. She registered her complaint with Snapdeal and also requested return. However, Snapdeal refused customer’s complaint by telling the the account would be suspended. Customer posted her complaint with ICF on 31-07-2017 and the matter was taken up with Snapdeal. After several follow-ups the customer finally got her refund by 18/08.
Mumbai 400022, Maharashtra