ELBEX courier not delivering at the mentioned address

I have sent a laptop from Jaipur to Ibrahimpatnam, Pincode-501506. Now they are saying to take laptop from their office, that is 15 KM from my address. They are saying, we don’t provide the service to mentioned address. Courier service company-ELBEX Bill No-700018804

Ajeet kumar
Ibrahimpatnam 501506, Telangana
Email: axxxxxxxxxxx2@gmail.com

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