Electricity charge against 8 kilo watt for domestic purpose

When we applied for the electricity connection to Assam State Electricity Board in the year 2002 they given the connection of 2 kilowatt. Suddenly in the year 2011 they increase charge 8 kilowatt for the house hold connection without any test report and any notice given by them. From 2011 to 2013 we paid all the bills what ever they charge to us. But one day in 2013 my uncle was visited to our home and he found our electricity bill on the desk when saw the bill amount and entire required charges then ask me how this is possible to charge 8 kilowatt. I gave written complaint to Assam electricity Board regarding this matter and they have promise to return the excess amount and search charge amount.

But till date we have not receive any single amount from them.
Sir, Kindly advise me how solve this problem.

Laisram Chinglen Sana Singha
Near Hindu Milan Mandir, Digboi, Pin-786171, Assam
Email: laisramchinglen@gmail.com
Contact No. 09706089194 / 23/04/2015 / 1:55 pm

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