We have received Aqua guard from Eureka Forbes on 04.03.15. After that no one has come to install the machine till 13.03.15. Hence we escalated the same to Eureka Forbes but still today no one has come to install and every time they are mentioning that some one will come and complete the installation by today. Also we have received call from one of dealer from Rewa MP who is asking for installation charges before coming to install the machine. As per my understanding and demo shown to us installation charges need not to given separately.
Also while contacting to Eureka forbes customer care they are not forwarding my call to senior manager to escalate this issue.
Really need help to resolve the issue asap & to make sure that they are not doing this in future again.
Sethi Surgicals Power House Road, Rewa, Madhya Pradesh
Contact No. 9920870866
18.104.22.168 / 17/03/2015 / 3:40 pm