I purchased a photon max from royal communication, shop no.2 lda complex sec-j, aliganj, lucknow vide their bill no 12281 dated 13 may 2016. mrp of the item is rs.2300/- but claim by me rs.2500/- as per bill. when my daughter see the mrp and bill he told me about this difference. i request the shop keeper to return my excess amount but he refused to return the same. i visit in the photon service centre, the told me the cost of device is rs.2300/- including all facilities and taxes. the device is also not working properly, i visit the shop three-four times but no response from dealer end. i also courier a letter and intimate for complaint against him in upbhokta fouram but no reply from their side. you are requested to do the needful for the same.

Rajeev Gaur
Jankipuram, Lucknow 226021, Uttar Pradesh
Email: gxxxxxxxxxp@rediffmail.com / 02/07/2016 / 4:51 pm

This article has 2 comments

  1. Dear Customer,

    Kindly provide us with your 10 digit Tata Photon number, your alternate contact number and email id so that we can get in touch with you.

    Thanks and Regards,
    Customer Care
    Tata Docomo

  2. Dear Customer,

    As you have still not shared your contact details we assume that your issue is resolved. In case you have any further queries or issues, you can mail us at social@tatadocomomarketing.com

    Thanks and Regards,
    Tata Docomo,
    Customer Care

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